Exact delivery costs, together with estimated delivery timeframes, are presented at the online checkout immediately after you tell us the shipping location for your order.
Can I pick up an order from your warehouse?[top]
We focus on offering the best online shopping service, at the best prices. Unfortunately this means that we do not have the facilities of a conventional shop, and are unable to accommodate personal pick-up requests. If an order is required urgently or by a certain date, please let us know and we will do our best to help.
Can I order by phone?[top]
Yes - please call us on 1300 726 721 (+61 3 5428 6650 from outside Australia).
How much does delivery cost?[top]
We are able to offer free delivery on orders over $150. For smaller orders we only charge the actual postage costs - more details can be found via the Delivery Info link at the top right of each page of our website.
The site says these products are in stock - are they really?[top]
Yes! This website displays real-time stock information. Whilst you're most welcome to call us to confirm availability, we will only be able to give you the same information as displayed on this website.