How is my order sent? How long does delivery take? [top]
We use Australia Post shipping methods for all orders, and offer both regular and express shipping for domestic and international orders.
Exact delivery costs, together with estimated delivery timeframes, are presented at the online checkout immediately after you tell us the shipping location for your order.
Can I pick up an order from your warehouse? [top]
We focus on offering the best online shopping service, at the best prices. Unfortunately this means that we do not have the facilities of a conventional shop, and are unable to accommodate personal pick-up requests. If an order is required urgently or by a certain date, please let us know and we will do our best to help.
Can I order by phone? [top]
Yes - please call us on 1300 726 721 (+61 3 5428 6650 from outside Australia).
How much does delivery cost? [top]
We are able to offer free delivery on orders over $150. For smaller orders we only charge the actual postage costs - more details can be found via the Delivery Info link at the top right of each page of our website.
The site says these products are in stock - are they really? [top]
Yes! This website displays real-time stock information. Whilst you're most welcome to call us to confirm availability, we will only be able to give you the same information as displayed on this website.
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