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General Delivery Information
How Delivery Costs are CalculatedDelivery charges, where applicable, are calculated based your shipping address, and the actual weight and dimensions of the products you order.
How Long Does Delivery Take?Our online checkout will estimate the delivery time to your location for each available delivery method, calculate the cost of each method, and let you make the choice.
Gift WrappingWe offer a choice of gift wrapping options, together with the ability to include a personal message to the recipient of each item. You will be asked at the start of the checkout process whether you would like to take advantage of this service.
Tracking Your Order StatusPrior to delivery, the status of your order may be tracked via our order status tool.
Delivery Within AustraliaOur online checkout offers two types of delivery within Australia, Standard and Express post.
Orders Exceeding AU$150
Orders Less Than AU$150
Whichever delivery method you choose, you pay only actual cost of delivering the products you order.
International DeliveryThere are two delivery methods:
Orders over AU$150
We will make a contribution towards your shipping costs, equivalent to the cost of shipping your order to an interstate Australian address.
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