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We've Moved!

Jigsaws Delivered
In 2011 we launched a new website to better display our range of jigsaw puzzles.

From 2014 all jigsaw puzzles are sold through our new website, Jigsaws Delivered. Same people, same prices.

Viewing jigsaw products on this site will now automatically redirect you to the same product at Jigsaws Delivered.

Home > Help & Info > Returns Policy Us

Returns Policy
We want you to be delighted with every order
For that reason, and for your peace of mind when ordering, here's our returns policy:

We are happy to provide exchange, credit or a refund for any items returned unopened and in their original condition within 30 days of your purchase.

In the case of a defective product, please return the product, including packaging, within 30 days of your purchase.

If you need to return or exchange a product, please call us on 1300 726 721 and ask for the founder of the business, John Marlow, who will do his very best to ensure that your refund or replacement is as painless as possible. From outside of Australia, please contact us online.

These conditions do not affect your statutory rights as a consumer.

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Delivering to customers throughout Australia and New Zealand

ABN 62 206 362 874.

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